Terms of service
1. General Conditions
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By placing an order on our platform, you confirm that you are legally eligible to enter into binding contracts.
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Product colors and details may vary slightly from displayed images depending on screen settings.
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We reserve the right to decline service, modify pricing, or cancel orders at our discretion prior to dispatch.
2. Ordering & Payment
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All orders are subject to product availability and order price confirmation.
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Payments are accepted exclusively through EasyPaisa and JazzCash.
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Orders will be processed and dispatched only after payment verification is completed.
3. Shipping & Delivery
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All deliveries are handled via Pakistan Post (PakPost) courier services.
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Delivery timelines are subject to PakPost processing times and operational schedules.
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Accurate and complete delivery addresses and contact numbers are the sole responsibility of the customer.
4. Return Policy
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Return Window: The suit/s can be returned within 3 days of delivery. Requests submitted after 3 days will not be accepted.
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Eligibility Criteria: Items must be unworn, unwashed, unaltered, and in their original packaging with all tags attached. Customized or altered suits are non returnable unless defective upon delivery.
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Return Process: Contact customer support within the 3 day window with your order details and photos of the item. Once approved, ship the parcel back using PakPost or a trackable courier service.
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Refunds & Shipping Fees: Approved returns will be refunded directly to your account or provided as store credit within 5 to 7 business days of receipt and inspection. Return shipping costs and initial PakPost delivery fees are non refundable unless the return is due to a seller error.
5. Privacy & Data Handling
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Personal information collected is used strictly to process orders, verify payments, and arrange shipment with PakPost.
- Customer data will not be sold or shared, except with necessary service providers such as logistics and payment processors to fulfill your order.